Owner, Susan Cronenwett, leads the R3 team with a design background as well as an MBA from UC Berkeley. Previously she served as Creative Director and CFO of ARTICO, a consumer products packaging and branding company that she owned in San Francisco for over 20 years. She loves to help companies grow through design and creative strategies. Susan is also a quilter and has won several national awards for her work.
Master Engraver, John Thaanum, heads up our engraving department which includes rotary engraving, diamond engraving, laser engraving, sand carving (sand blasting) and hand engraving. With an engineering background from OSU and over 22 years of engraving experience, there is a true marriage of technology and art. He loves to create new designs as well as solve complex challenges for customers and provide items beyond their expectation.